Flexible delivery options (FlexChange)
When you ship with PostNord, the recipient can choose how to receive their delivery. This gives them the flexibility to fit delivery around their everyday life, while making things easier for you as the sender.
Recipients can, for example:
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...choose a service point or parcel locker instead of home delivery. -
...change to a different service point or parcel locker.
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...get more time to collect their parcel.
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...change the delivery date and time.
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...choose a delivery location for unattended home delivery (for example, a carport).
For you as a sender, this means:
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...fewer customer service enquiries.
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...a more stable and predictable delivery flow.
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...happier customers who are more likely to shop with you again.
Flexible delivery options are included in our services* and are automatically available to recipients when you ship with PostNord.
* For PostNord Parcel, FlexChange can be added as an additional service.
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